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Online Course

Fundamentals of Social Work with Families and Children

Do you feel that you lack the basic knowledge of social work? Are you facing challenges that require confident and professional solutions? Do you work with complex client situations and don’t know how to resolve them? Are you unsure how to fulfill the responsibilities assigned to you?

We have a comprehensive solution!

Fundamentals of Social Work with Families and Children

This is a basic online course that allows you to strengthen your competence anywhere, anytime, from any device — and immediately apply the acquired knowledge in your workplace.

Who is this course for?

Specialists and professionals in the field of child welfare, social workers, social work practitioners, and their assistants who work with families and children.

Representatives of NGOs, volunteers, students majoring in Social Work, representatives of Christian organizations, and professionals with related specializations.

This course is for you if you want to

Assess the needs of families and children and create effective support plans

Understand the fundamentals of social work, its key concepts, and the specific role of a social worker

Learn how to professionally assess the needs of a child and their family and effectively apply this assessment in practice

Master tools for documenting the case management process

Act in the best interests of a child who has experienced a traumatic event and support their emotional connection with their family

Gain skills to protect children from violence, neglect, and having their needs ignored

Work effectively with people with disabilities while upholding their rights and dignity

Understand the different types of families you work with and the factors that affect parenting capacity

Support a child’s right to a family by ensuring a stable and safe environment for their growth

This course includes:

modules

handouts

lessons

practical assignments

videos

expert speakers

Course Program

Module 1

Introduction to Social Work and Its Legal Foundations [5 hrs]

 
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Lesson 1: Social Work: Approaches and Key Concepts
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Lesson 2: The Development of Social Work
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Lesson 3: Social Work: Principles and Values
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Lesson 4: The Specifics of a Social Worker’s Professional Role: Functions and Responsibilities
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Lesson 5: Legal Foundations of Social Work
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Lesson 6: Social Work within the Social Protection System

Module 2

 

Case Management in Social Work [5 hrs]

 
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Lesson 1: Case Management: General Concept, Guiding Principles, and Legal Framework
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Lesson 2: Case Management Algorithm
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Lesson 3: Establishing Contact with the Family and Engaging Them in the Case Work Process
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Lesson 4: Assessing the Needs of a Family/Individual for Social Services as Part of Case Management
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Lesson 5: Documenting the Case Management Process

Module 3

 

Basic Principles of Working with Children and Families [5 hrs]

 
 
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Lesson 1: Family-Oriented Approach
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Lesson 2: The Concept of Child Participation in Decisions Concerning Their Life
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Lesson 3: Basic Principles of Working with Children and Families: Trauma
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Lesson 4: Separation from Parents as a Traumatic Event
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Lesson 5: Basic Principles of Working with Children and Families: Attachment

Module 4

 
 

Child Abuse as the Main Reason for Child Removal from Families [5 hrs]

 
 
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Lesson 1: Protecting Children from Abuse
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Lesson 2: The Concept of Violence and Its Types
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Lesson 3: Signs of Physical Abuse, Causes, and Consequences
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Lesson 4: Sexual Abuse: Key Indicators and Action Plan
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Lesson 5: Psychological Abuse of Children. Bullying
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Lesson 6: Neglect and Its Indicators
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Lesson 7: Responding to Cases of Child Abuse

Module 5

 
 

Working with Families Where a Child or Parent Has a Disability [6 hrs]

 
 
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Lesson 1: General Concepts of Persons with Disabilities and Disability
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Lesson 2: Understanding the Rights of Persons with Disabilities and the Legal Basis of Their Social Protection
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Lesson 3: Communication with Persons with Disabilities
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Lesson 4: Universal Design
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Lesson 5: Services and Benefits for Persons with Disabilities
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Lesson 6: Employment Support and Workplace Inclusion

Module 6

 
 

Working with Specific Categories of Families [5 hrs]

 
 
 
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Lesson 1: Specifics of Social Work with Internally Displaced Persons
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Lesson 2: Psychological Support for Displaced Families with Children
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Lesson 3: Social and Legal Protection of Military Personnel and Their Families
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Lesson 4: Social Work with Persons Dependent on Psychoactive Substances
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Lesson 5: Key Aspects of Social Work with Families of Incarcerated Parents

Module 7

 
 
 

Ensuring the Child’s Right to a Family in Cases of Orphanhood or Deprivation of Parental Care [5 hrs]

 
 
 
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Lesson 1: Family-Based Care: Types, Differences, and Requirements for Candidates
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Lesson 2: Selection and Training of Candidates for Family-Based Care. Matching Families and Children
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Lesson 3: Child and Family Adaptation
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Lesson 4: Ensuring Child Participation

Feedback

Viacheslav Bondar

Founder of the organization “You Too”, Coordinator of the “Ukraine Without Orphans” Alliance program in Kharkiv region

I am very familiar with this training—I have taken it myself and I truly believe in its transformational power.

One story that especially moves me is about a member of my team who manages a hub. For a long time, he perceived his role in a very limited way: he thought his task was simply to distribute humanitarian aid—food packages, hygiene items, and basic necessities.

At some point, I realized he had much greater potential, but he had not yet seen the bigger picture. I wanted to help him broaden his understanding of his role, so I recommended this training to him. What happened afterwards is truly inspiring. After completing the course, his worldview changed significantly. He began to understand that social work is not only about material support, but also about seeing the whole family, understanding a child’s needs, paying attention to safety issues, and providing emotional and psychosocial support.

He started engaging with people more deeply—not just handing out aid, but also taking time to listen to their stories. He began initiating conversations with colleagues about difficult cases, asking questions, sharing ideas, and analyzing how we could better support those we serve. His work became more conscious, holistic, and much more effective.

I sincerely believe this transformation was made possible by the training. It gave him the language, tools, and confidence to see his role in an entirely new way—and as a result, the community he works with is now receiving a completely different level of support.

Svitlana Kharchenko

Executive Director, Ukraine Without Orphans

After our staff completed the course “Fundamentals of Social Work with Families and Children”, we observed excellent results. We became familiar with certain legislative updates, improved the quality of our documentation, and received expert answers to questions that are not always easy to resolve on our own. An especially valuable aspect was the opportunity to discuss real-life cases in real time, exchange experiences with colleagues, and receive professional feedback.

I believe that one of the key outcomes of our cooperation with the NGO “ILDC” is the development of a truly professional approach to social work among my team members. We also noticed positive changes in our approaches to interacting with clients and colleagues. Communication has improved, as the training helped us deepen our knowledge and synchronize our efforts—which has had a positive impact on the quality of all work processes.

We are sincerely grateful for the opportunity to take part in this training and look forward to its continuation, where we can explore other important and relevant topics.

Viacheslav Puzanov

President, Heritage Foundation

I sincerely thank you and the team of the NGO “ILDC” for the opportunity to participate in this training. It was a valuable and meaningful experience for our team.

Our staff members are already actively integrating the acquired knowledge into their daily work. The practical benefits are particularly evident in the areas of communication, case management, and adherence to ethical standards. We have also noticed positive changes in approaches to interaction with both clients and colleagues. Team members have become more attentive in communication, more sensitive to the needs of beneficiaries, and more confident in building partnerships both with clients and within the team.

After completing the course “Fundamentals of Social Work with Families and Children”, our employees gained a better understanding of current legislation. We optimized part of our internal documentation, including reporting templates, and clarified procedures for cooperation with state institutions. This has allowed us to work more effectively and transparently.

Among the positive outcomes of the training are real-life cases where the acquired knowledge was successfully applied in practice. One such example is assisting an internally displaced person with paperwork. Thanks to the knowledge gained during the course, our specialist was able to provide prompt and legally sound support, helping the person receive the necessary assistance without delays or bureaucratic obstacles.

Following the training, our team gained a new perspective on future development. We realized the need for a more systematic approach to staff development. We plan to introduce internal mini-trainings for new employees and more actively share case management experiences. We are also considering the possibility of deeper cooperation with ILDC in the format of mentorship or ongoing support.

Once again, thank you for your contribution to the development of our team! We look forward to continued collaboration.

Course Speakers

  • Oksana Mykhailovska

    Oksana Mykhailovska

    Trainer and expert at NGO ILDC, Master of Social Work, with about 7 years of experience working in a social rehabilitation center for children who have experienced trauma and various forms of violence.
  • Oksana Melnychenko

    Oksana Melnychenko

    Trainer and expert at NGO ILDC, Director of the Social Services Center of Vyshneve City Community, expert on domestic violence prevention, family mediator.
  • Olha Baidarova

    Olha Baidarova

    Trainer and expert at NGO ILDC, Master of Social Work, PhD in Psychology, Associate Professor at the Department of Social Rehabilitation and Social Pedagogy, Taras Shevchenko National University of Kyiv, with over 8 years of experience in social work with children and youth.
  • Viktoriia Mykolaienko

    Viktoriia Mykolaienko

    Trainer and expert at NGO ILDC, Master of Social Work, specialist in working with children who have experienced trauma, foster mother.
  • Nataliia Khmel

    Nataliia Khmel

    Senior Methodologist at the Curriculum Development Department of NGO ILDC, practicing psychologist and social pedagogue, mediator, trainer.
  • Iryna Basista

    Iryna Basista

    Trainer and expert at NGO ILDC, psychologist, psychotherapist, specialist in attachment and loss.
  • Maryna Opalenko

    Maryna Opalenko

    Trainer and expert at NGO ILDC, pediatrician, Deputy Chief Doctor for Child and Maternal Care at the Uman District Primary Health Care Center.
  • Olha Shcherbakova

    Olha Shcherbakova

    Trainer and expert at NGO ILDC, coach, Deputy Director of the Kharkiv Regional Center for Social Services, consultant in positive psychotherapy.
  • Viktoriia Verenych

    Viktoriia Verenych

    Obstetrician-gynecologist of the highest category at the Youth-Friendly Clinic in Shevchenkivskyi district of Kyiv, National UNICEF trainer in providing medical and social assistance to adolescents and youth.
  • Viktoriia Panasiuk

    Viktoriia Panasiuk

    Psychologist, lecturer, trainer in social sector development, public activist, founder of the Osoblyvi (“Special Ones”) social project, mother of an 18-year-old son with disabilities.
  • Oleh Tokarchuk

    Oleh Tokarchuk

    First Deputy Mayor of Kolomyia, pediatric orthopedic traumatologist, military doctor.
  • Pavlo Horbenko

    Pavlo Horbenko

    Psychologist, psychotherapist, trauma therapist, Junior Research Fellow at the Center for Mental Health, National University of Kyiv-Mohyla Academy.
  • Tetiana Herulia

    Tetiana Herulia

    Head of the Social Work Department at the Social Services Center of Vyshneve City Council, Bucha District, Kyiv region.
  • Liubov Loriashvili

    Liubov Loriashvili

    Head of the Department for Organizing Training Activities for Family-Based Care at Kyiv City Social Services Center, psychologist, lawyer.
  • Daryna Romanenko

    Daryna Romanenko

    Coordinator of socio-educational programs at Perspektiva 21.3 Charity Foundation.
  • Yaroslava Tsukanova

    Yaroslava Tsukanova

    Lawyer, human rights defender, Head of Training and Human Resources Development at the Coordination Center for Legal Aid Provision.
  • Larysa Stulnikova

    Larysa Stulnikova

    PhD in Psychology, Associate Professor at the Department of Social Work, Faculty of Psychology, Taras Shevchenko National University of Kyiv.
  • Tetiana Leheta

    Tetiana Leheta

    Psychologist, specialist at the Ternopil Regional Center for Social Services.
  • Tetiana Zhuravel

    Tetiana Zhuravel

    PhD in Pedagogy, Executive Director of the All-Ukrainian Civic Center “Volunteer”.