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Project "CAPACITY DEVELOPMENT OF REGIONAL SOCIAL SERVICE CENTERS IN KHARKIV, DNIPROPETROVSK AND ZAPOROZHІA REGIONS"

The project is being implemented within the framework of the program “Strengthening Resources for Sustainable Development of Host Communities in Eastern Ukraine,” which is a component of the cluster “Perspectives for the Development of Eastern Regions of Ukraine” by the German Society of international cooperation Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, supported by the Federal Government of Germany

Goal

Strengthening the capacity of regional social service centers (SSCs) in Kharkiv, Dnipropetrovsk, and Zaporizhia regions to implement an effective training system for the development of professional competencies of social sector workers who provide social services to the population.

Duration

October 2020 – July 2021

Project objectives

Development of a capacity development plan for the Social Service Centers (SSCs) to implement a training system for social sector workers
Improving the capacity of coaches in regional centers of social services
Development of organizational capacity and sustainability of the training system in the SSCs    

Project activities

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Assessment of the capacity and strengths of each SSC to implement the training system
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Creation a common vision and setting goals for the development of the SLC for each region through a strategic facilitated session​
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Analysis of the educational needs of social service providers in the communities of the regions​
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Selection of candidates for coaches
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Training of coaches on the following topics: “Fundamentals of coaching mastery” “Managing group dynamics and dealing with difficulties in the learning process” “Innovative tools for working with groups” “Development of training programs”   
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Expert support from  ILDC for SSCs coaches in the development of new educational programs
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Expert support from  ILDC for SSCs coaches in conducting new educational programs
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Training of SSC teams on elements of the training system to support the sustainability of the training system
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Development of methodology and assessment tools for evaluating the effectiveness of training in collaboration with experts, managers, and trainers of SSCs
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Development of tools and consultations on the effectiveness of training organization
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Identification of further development paths for the training system in SSCs through a training-facilitated session
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Consultations with representatives of SSCs on supporting the sustainability of the training system

Project results

38 coaches have been prepared to conduct training sessions (including online sessions)
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Training of SSC coaches has been conducted using newly developed programs​
A training manual for coaches titled ‘Simplifying Complexity: Innovative Methods for Working with Groups’ has been developed
SSC staff members possess tools for organizing effective training
Leaders, experts, and coaches of SSCs understand how to make training systematic, qualitative, and effective    
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13 new training programs have been developed by SSC coaches
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SSCs understand the methodology and utilize monitoring and evaluation tools for assessing the effectiveness of training

Recommendation letter from project partners

Participant feedback on the project